I Blame The Baggage Handlersīad news indeed.
The baggage handlers reportedly laughed and the incident was only caught on video because a passenger watched them do this to two wheelchairs before this one. It only gets worse if you read the caption… /szrvd1CBRd Baggage handlers at American Airlines are caught on camera rolling a wheelchair down a chute on the side of the jetbridge that is used to transport (less fragile) luggage from the aircraft level to the ground level. This story has made news across many blogs this morning and we will see it in national headlines later this week…it’s a big deal. Unacceptable: American Airlines Mishandles Wheelchair While I agree that there are systemic issues at play with the handling of wheelchairs and other assistive devices, the blame here falls on the baggage handlers who violated protocol and then laughed about it. American Airlines baggage handlers were caught on video mishandling a wheelchair.
